Heath Doolin

Seeking a job in the web-based industry that will take and use my knowledge and experience to its fullest degree. My skills at fostering new ideas from conceive to dedication in web form are top notch and can be implemented in numerous ways for my employer.

Specialties:

  • Solid understanding of usability, aesthetics, interactivity and communication issues involved in the design process.

  • Great insight to the possibilities of designing for different media, as well as practical and aesthetic solutions to their limitations.

  • Excellent planning skills, managing teams and projects scope, A/B testing, metrics, and SEO.

  • Knowledge and experience in standards-based design and the ability to take a project from cradle to grave within a team or completely autonomously.

Experience

Franchise Services

Website Marketing Manager

       July 2021 – Current

I currently control 3 CMS systems harboring about 400 individual websites for several different franchises all over North America and Canada. In this, I have built and manage custom applications specifically designed to ensure that all franchisees can customize their websites within a portal specified to their location, gather orders through our custom ordering portal, allow them to host shopping portals, answer questions, and generally function independently of the home base. Programming used includes: ASP, .NET, jQuery, CSS, and several others in conjunction with working with the Kentico and Pageflex CMS systems. Other duties include problem solving, management of deployment and scheduling of monthly maintenance taks to improve the sites, email and blog posting, instructional webinars introducing new features, marketing efforts within several media formats, Google advertising, Social media campaigns, server monitoring and maintenance, security monitoring and prevention, and working within conventions to help the franchisee base understand their capabilities and be their point of contact to any and all problems or suggestions.

Primary Color

Web Development/Online Web to Print Specialist

       November 2010 – August 2021

I built private intranet sites for high end printing of clientele marketing pieces using several programming languages including: ASP, .NET, jQuery, CSS, HTML5, Bootstrap, Angular, PHP tying them within custom and off the shelf CMS systems to better facilitate processing of customized marketing and advertising projects national and global networks of franchisees and sub companies. I also control all web to print functionality through a variety of CMS systems including: Pageflex, XMPie, HP Director, WooCommerce, & Shopify depending on clientele preferences and existing structures. Other duties pertained to introduction of variable data into mailers, email blasting, social networking functionality, advertisements, conventions flyers and complete booth setups, and many more.

Some of my clientele include Del Taco, Taco Bell, Hankook Tires, Honda Motorcycles, Oakley, Disney, Pacific Sun, Coach, Toyota, Paramount Studios, Cartoon Network, and many others.

Trancas Capital - Amazing Jakes

Web Developer/ Head of IT

September 2009 - August 2010 (1 year)

Creating, updating, and maintaining site pages using CSS, HTML, JavaScript, and XML/XSL. Coordinate with producers and designers for major site changes. Maintain internal tools for managing site structure & news data, using several methods. Work with third-party providers to ingest and integrate external data and generate content feeds for use on partner web sites. Designed and tested systems processing & upgrades, media services, and marketing material. Built a CRM from Salesforce and customized it to the needs to be fully integrated with the new business models obtained. Provide technical support for usability issues and critical site problems, as needed.

Saunas.com

Web Programmer

October 2006 - July 2009 (2 years 10 months)

Complete setup from cradle to grave of 10 web sites and promotional media for small businesses. Utilized contemporary design to create concise web sites for specific needs and a sub directory hub of cross selling accessories and products surrounding the Sauna industry using Amazon CMS store systems. Site creation included use of CSS, HTML, JavaScript, jQuery, MySQL, Adobe Flash, PHP, online payment features, and form processing to customize the overall experience. Created and assembled web graphics, including logos and advertisements. Designed email blasts and newsletters for site launches and event announcements.

Accurate Background

Lead Designer and Developer

October 2006 - July 2009 (2 years 10 months)

Was used as a jack of all trades at an e-commerce/background checking service that specializes in Fortune 500 companies. My responsibilities entailed handling both front and back-end duties that included UI Design, Metrics testing for usability and customer satisfaction, streamlining processing and customer retention, intranet design and implementation, planning future projects and scopes, Google Analytics, SEO, code cleanup & mile-stoning, and server maintenance (upgrades, backups, security screening, usability and scalability). 

Sole Convenience Incorporated

Product Developer/Website Management

February 2001 - October 2006 (5 years 9 months)

My experience was put to the test as I managed 13+ e-commerce websites devoted to items ranging from tanning beds to massage chairs using CSS, HTML, JavaScript, XML, PHP, and ASP. Managed Day to Day product sales guidelines, reporting on standard and practices of competitors and reverse engineering their ideas to better be used by us, search engine submittal and networking for placements, ad metrics, product development, and back-end development. In my tenure, I raised the bar in sales as well, garnering over a 4.2 million dollars personally in sold products my final year. I was also given the task of doing worldwide product development and have successfully imported goods to be sold in the United States from countries like Japan, Germany, Thailand, China, and the UK.

BAX Global

Web, I/T Specialist

July 2000 - January 2001 (7 months)

Rebuilding of primary site to match new introductions of back-end technology featuring HTML, ASP, JavaScript, Internet and Intranet integration, and server/ desktop maintenance. Tasks included resolving technical failures in a timely manner, automating application monitoring tools, and providing technical expertise for application upgrades. Prepared technical training and process documentation for team, to aid with day-to-day support issues. In-depth knowledge of DB2 databases.

2theMart.com

Webmaster, Q/A Lead

November 1998 - July 2000 (1 year 9 months)

Performed software and server support for an IBM Internal web site for the Irvine headquarters. Assisted with critical system outages, software upgrades, and capacity planning. Coordinated with business executives, software experts, help desks, and data source teams in a 24/7 availability environment.

Support tasks involved work with DB2 databases, WebSphere products, and Brio Enterprise reporting tools.

Ultimate New Home Sales and Marketing

Web Developer

February 1998 - March 1999 (1 year 2 months)

This employment entailed the complete overhaul of a business web site to satisfy the needs of a real estate firm then subsequently managing said real estate site and handling the workstations of the firm. In addition to designing the web site, I also designed a database to handle new home logins, overhauled a network for the firm, managed the upgrades and handle all technical problems.

APICS Communications and Services

Programmer/ Technical Advisor

March 1997 - February 1998 (1 year)

I was the main systems programmer and technical services for the APICS headquarters of the United States in Washington DC.  APICS is a specialized employment placement company that catered to the high-end trained professional seeking employment around the world.  I designed and tested some of the software associated with the concurrent chapters including budget layouts, systems processing and upgrades, media services, and web pages. I was also in charge of supplying new members of APICS with technical services and support for any questions they may have had.

Utilisource.com

Web Designer/Database Programmer

March 1997 - November 1997 (9 months)

Created and maintained site pages for main site, using HTML, database forms, and web graphics. Developed animated presentations for use at meetings and conventions. Automated SQL reporting for employee productivity metrics and billing rate optimization.

First Internet Alliance

Senior Technical Services/Web Designer

January 1996 - February 1997 (1 year 2 months)

I headed the technical services for Franchisees as well as the upkeep and maintaining of said franchisee websites.  I was also in charge of the main website of the company.  Duties included uploading new links daily, transferring the site into the most current programming languages for both computer platforms and fixing any problems related to bringing the sites up to date.  I answered any questions concerning our services and troubles people may have faced with our business.

Education

University of California, Irvine

Computer Science · (1993 - 1995)

Saddleback College

Computer Science · (1992 - 1995)

Dana Hills High School

High School Equivalent, College/University Preparatory and Advanced High

School/Secondary Diploma Program · (1987 - 1992)